Notice on the manner of submitting a written complaint of the consumer
In accordance with Art. 10 paragraphs 1 – 3 of the Consumer Protection Act (OG 41/14)
We would like to inform consumers that a written complaint expressing their dissatisfaction with the purchased product or service can:
– filed at our headquarters at Kmeti 15, Umag 52470
– to be delivered by post to the address: Kmeti 15, Umag 52470
– send by e-mail to: [email protected]
In accordance with Art. 10 para. 5 of the Consumer Protection Act (OG 41/14), we will respond to your written complaint with a written response no later than 15 days from the date of receipt of your complaint.
In the written complaint, please write your name and surname, and the address for delivery of the answer.